Dear All,

FYI

I was browsing the Silhoutte Forum and noticed several people in the USA have had problem blades and one lady (an administrator of the forum)suggested I inform the Silhouette team.
I sent an email and got a book back saying all the things I have probably done wrong !! too thick paper intricate designs etc etc. and expecting the Cameo to do things it could not do, it seemed that the team were blaming me and not the blade. I was a bit annoyed as I have definately not cut anything thick or inticate and as my blade is only two weeks old I sent a stern reply to them.

They did send another email back quite quickly saying sorry i was frustrated (an understatement) if I sent my details to them they would see what they could do. So I did and they have said that they will contact there Europe office and my complaint will go from there (I hope they may replace my blade as they have replaced all the ones in the USA that customers have said were not cutting correctly.)

Anyway I will wait ands see.

Hope this helps anyone else who is having the same problem

Dakflowers