Had my first go today and managed to get it to cut out a word fairly easily, then did exactly the same process again. It sounded like it was working fine but when I looked at it it hadn't cut the card, not even left a mark on it. Did a test cut then and that cut fine so I know it must be something blindingly obvious but can't think what it is. Would be grateful for any help.

Also when it did cut it marked the carrier sheet. Is this right or did I have the thickness setting wrong?