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  1. #1
    Minna Myra's Avatar
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    Silhouette Cameo software

    Hello,
    I haven't used my Cameo for some time for various reasons. I would like to download the software for this laptop but haven't a clue how I go about it. I believe I had the business edition? The information was on my old PC and I can't remember how to go about downloading the software, Help!

  2. #2
    Dedicated Scrapper DJG's Avatar
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    Hi the software is here https://www.silhouetteamerica.com/software and if you paid for an upgrade you can find the code at the bottom of your account when you log in.

  3. #3
    Minna Myra's Avatar
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    Thank you Doreen, will do that.

  4. #4
    Minna Myra's Avatar
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    Am I safe ticking the boxes on the US site?

  5. #5
    Minna Myra's Avatar
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    It seems much more complicated than when I downloaded updates before. I keep getting a notice saying about terms and conditions, etc. Am I safe tickng these boxes, it wouldn't let me get to my account unless I ticked them, Help!

  6. #6
    Dedicated Scrapper DJG's Avatar
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    I've always found the site safe when I'm logged in Myra

  7. #7
    Minna Myra's Avatar
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    Hi Doreen,
    It seems the software I need for my Cameo isn't compatible with Win 10. Not sure what to do now.

  8. #8
    Dedicated Scrapper DJG's Avatar
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    If you mean Silhouette Studio I'm using it with Windows 10 Myra

  9. #9
    Minna Myra's Avatar
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    I think it said some windows 10 laptops couldn't connect. I'm totally puzzled. Did you do anything special to connect, please?

  10. #10
    Minna Myra's Avatar
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    Hi Doreen, I printed off the troubleshooter page and followed the instructions and it's only started working! Thank you for your help, I am so delighted!!
    Very relieved Myra

  11. #11
    Dedicated Scrapper DJG's Avatar
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    Really pleased for you Myra

  12. #12
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    Hello is anyone having issues with Cameo 3?. My cameo 3 is freezing and cutting at wrong places when i use sketch and cut .

  13. #13
    Dedicated Scrapper DJG's Avatar
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    Quote Originally Posted by PRINCESSRUTH2 View Post
    Hello is anyone having issues with Cameo 3?. My cameo 3 is freezing and cutting at wrong places when i use sketch and cut .
    Sorry can't help with that Ruth I still have the original Cameo. I hope someone can help.

  14. #14
    Paper Crafter BowBow's Avatar
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    Hi Ruth, I have a Cameo 3 and on the rare occasions it's done something unexpected I switch off, unplug, then start all over again (plugging back in first of course) and then it's usually OK. My only regular problem now is noise and the occasional loud screech but it carries on working.
    Shirley

  15. #15
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    Thanks .Cameo 3 cuts beautifully even intricate files.Mine makes noise too and screeches too.Did not have this cameo 2.
    I think when doing sketch and cut offset that's when my cameo really misbehaves. I shall try unplugging method.

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