Hi, I've just taken delivery of a Silhouette Cameo 3 after my original Cameo died. I've downloaded the latest software from the Silhouette America website but it crashes every time I try to open it. I've deleted the file that the troubleshooting advice told me to but it's had no effect.

Does anyone know what to do about this please? I've written to Silhouette America and am awaiting a reply. I use the machine for my business so I need to fix this asap and having a bit of a panic right now!

Many thanks

Bex x