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  1. #31
    Dedicated Scrapper tricia10's Avatar
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    Most of emails that I have sent and received in the last 2 weeks or so have been really slow if they have had an attachment. I don't know if this is anything to do with more people being on the net since the postal strike or not. I ordered yesterday and it does not show up in my order history, in Crafty Club, but then I phoned it through, so that might make a difference. I cannot wait to play gg

  2. #32
    Graphtec GB
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    Sorry all, but everything is running really slow. Emails have virtually melted, phones dont stop and staff are having a nervous breakdown.

    As for me, I am turning to drink.

    I think if we survive this week all of the systems will be back to our normal inefficiency

    Phil

  3. #33
    Dedicated Scrapper
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    Quote Originally Posted by philk View Post
    Sorry all, but everything is running really slow. Emails have virtually melted, phones dont stop and staff are having a nervous breakdown.

    As for me, I am turning to drink.

    I think if we survive this week all of the systems will be back to our normal inefficiency

    Phil

    Sorry Phil but you will have to hold off on the drink until you've got the Pro version sorted. I am soooooooooooo jealous of everyone that is now the proud owner of Design master.

  4. #34
    olly
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    Mine arrived to day great now all i have to do is try to install it with a bit of luck i wont need grandsons help.I Hope lol
    Olwyn

  5. #35
    Owner of Janome MC9900 & Brother ScanNCut
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    well just to let everyone at graphtec know, i installed as per instructions word for word, email arrived straight away and the program seems to be up and running without any problems at all, so far!

    thanks graphtec.

  6. #36
    Dedicated Scrapper Josieanne's Avatar
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    please tell us what its like.

  7. #37
    Live each day as your last and remember to smile MrsRudy's Avatar
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    Phil

    I wasn't complaining - just pointing out that it may (or may not) be on the way and not to worry - am waiting patiently like a good girl for my copy and when it arrives - forget housework, washing, food, children, OH - that will be all I concentrate on - so for OH and family's sake - may it not arrive till the weekend!! (ONLY JOKING
    Susy

  8. #38
    Dedicated Scrapper YorkieMomFlUSA's Avatar
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    Quote Originally Posted by stressed View Post
    well just to let everyone at graphtec know, i installed as per instructions word for word, email arrived straight away and the program seems to be up and running without any problems at all, so far!

    thanks graphtec.
    Ashley, please let us know how you like it. I have not ordered it yet.....I figured I would let things cool now a little and then order. I'm sure Phil will appreciate that. Plus, I figure you all that got yours first could be up and running with it to teach those of us that order last!LOL

    We need a full report!

    Pam

  9. #39
    Dedicated Scrapper sugar n spice's Avatar
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    is anyone else having trouble installing onto a laptop?

    Sorted it out.
    Incidentally I got email my back immediately no waiting at all.
    Just got to figure out how to work this.
    Last edited by sugar n spice; 23-10-2007 at 11:12 PM. Reason: up date

  10. #40
    Illustrator fanatic wmher01's Avatar
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    Phil, realise you are doing your best and the pressure you are under, perhaps it would be an idea if the problems you are having were posted on the news section of the the Crafty Club site, as I would imagine a lot of people would look there first. Oh by the way still no emails neither the registration or a reply to the email I sent to support@graphtecgb.com.

  11. #41
    Dedicated Scrapper
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    I've registered mine on my laptop, email came through under a minute!
    Playing now!
    What a program! more learning curves on the way!

    I will get there, but having problems moving items in small amounts, it keeps jumping too far!

    Averil
    WIll persevere!

  12. #42
    Dedicated Scrapper sugar n spice's Avatar
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    Quote Originally Posted by Averil View Post
    I've registered mine on my laptop, email came through under a minute!
    Playing now!
    What a program! more learning curves on the way!

    I will get there, but having problems moving items in small amounts, it keeps jumping too far!

    Averil
    WIll persevere!
    I had this prob check to see if you have got it set it to 'snap to grid' that was my trouble

  13. #43
    Dedicated Scrapper
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    Found it thanks!
    I have found this program easier to work out, but I don't know whether thats because I've now had previous experience!
    Its still going to be the little things to find out!

  14. #44
    Soooooooooo jealous you are all able to play - never mind perhaps tomorrow I will be able to join you lol.

  15. #45
    Happy Scrapper - Professional Thread Killer lesleyuk's Avatar
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    I am at work today who wants a bet that my copy will turn up at home now that I am not there to play.
    Hope my carrier sheets are with it !

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