HELP really new at this

[charlie19]

Hi can anyone help me i have had a craft robo bought as a gift and all i want to do is cut a horseshoe shape. No such luck though have been trying for ages. Any advice greatfully appreciated.

[NikiB]

can you be a little more specific about the problems you are having, for example

Do you actually have the horseshoe shape, if so is it a GSD file or are you trying to cut it from a picture you have loaded

Is the Robo moving as though it's cutting but the card is untouched

etc etc

[cathhayes]

Hi Charlie

I know there is a template that has a horseshoe in it - it is under wedding lattice if you do a search. Perhaps yu could use that.

Cath

[charlie19]

Sorry no i don't have a template i was trying to make one. If there is one i can use that would be great i know i am silly but do they come with instructions how to use them?

[charlie19]

Thanks have found template but keeps telling me there is an error with file??
Any suggestions

[helsbels]

Is this the one you are using? If not you could try it.
Have you worked your way through the tutorial section? There's some great stuff there for newbies.
Which Robo do you have (blue or white cover?)

[helsbels]

OOps forgot to add the file!

[charlie19]

I have blue cover
Have tried to down load file but it still keeps telling me there is an error any ideas
thanks for the help

[NikiB]

sounds like you have the older version of the software then as files made with this will not open in the older software

You can check this by going to Help > About in the robomaster software

The new one is vers 2.4

If you have you can download the lastest version from the new Graphtec Craft Club www.crafty-club.co.uk

You will need to register to gain access, any probs doing that please look around the forum as it only wait live 1 week ago so there are lots of posts about it

[charlie19]

Thanks have found site and updated files
thanks again for all the help