New Beta Version V4.4.554 worth considering

There is a new Beta version of the software V4.4.554 which has a good improvement regarding licence keys https://www.silhouetteamerica.com/so...cXbzFIqkhcX_Zs

Release notes -

New Features

New simplified license key system for software upgrades!

Apply license keys to unlock upgrade editions by going to Help > Apply Upgrade Edition
Once a license key code has been applied to your Silhouette account on one device, you no longer need to provide your license key code on other new devices.
You can easily activate your upgrade edition on up to 3 simultaneous devices by simply logging into your account using your account credentials at Help > Apply Upgrade Edition.

Bug Fixes

The following material settings have been improved for the Cameo 4 range:

Cardstock, Plain
Cardstock, Printable Adhesive-Backed
Copy Paper, Medium (20Ib)
Cork Sheets
Double-Sided Adhesive
Foil, Printable
Heat Transfer, Printable (Dark Fabric)
Heat Transfer, Printable (Light Fabric)
Holographic Sticker Sheet
Holographic Sticker Sheet, Dot Pattern
Image Transfer Paper
Magnet Paper, Adhesive-Backed
Magnet Paper, Printable
Stencil Material
Sticker Paper, Glitter
Sticker Paper, Glow-in-the-Dark
Sticker Paper, White
Temporary Tattoo Paper, Metallic
Vellum
Vinyl, Glossy
Vinyl, Matte
Vinyl, Printable
Vinyl, Silhouette Oracal 651
Vinyl, Wood

Thanks Shirley. I'm assuming the New simplified license key system for software upgrades! is for those who haven't bought any upgrades yet

Thank you Shirley

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Originally Posted by DJG

Thanks Shirley. I'm assuming the New simplified license key system for software upgrades! is for those who haven't bought any upgrades yet

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No Doreen my understanding is as long as you are using the current version of the software if you have ever applied a license key then the system already has your user ID associated with that key so f you've ever used your license on a prior computer and purchase a new one, you'll just sign into a little dialogue for your email and password, and then it will recognize what you have access to and you won't have to enter the code. In the near future if you buy an upgrade from Silhouette you will be able to apply the license keys directly to your account automatically, but if you buy your key from a third-party seller you'll have to add the code as you do now. Also you won't need to deactivate in the same way, it will just kick off the oldest computer if you exceed 3 at a time. I don't know if it works as I haven't the need to try :D

Thanks Shirley! :thanks:

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Originally Posted by Shirley Anne

No Doreen my understanding is as long as you are using the current version of the software if you have ever applied a license key then the system already has your user ID associated with that key so f you've ever used your license on a prior computer and purchase a new one, you'll just sign into a little dialogue for your email and password, and then it will recognize what you have access to and you won't have to enter the code. In the near future if you buy an upgrade from Silhouette you will be able to apply the license keys directly to your account automatically, but if you buy your key from a third-party seller you'll have to add the code as you do now. Also you won't need to deactivate in the same way, it will just kick off the oldest computer if you exceed 3 at a time. I don't know if it works as I haven't the need to try :D

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Thank you Shirley

Thanks Shirley :thanks:

Shirley I have only tonight downloaded this latest Beta version of Studio and I again had the Runtime error. I took a screen snipe this time so attachment below.

Also when I open Studio and clicked on recent files it showed the files I was using last December, not the latest ones I have worked on and saved this week.

If you can let me know which version of Windows you have e.g 10, also is it 32 bit or 64 bit and are you up to date with all Windows updates and I will ask in the beta forum.

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Originally Posted by Shirley Anne

If you can let me know which version of Windows you have e.g 10, also is it 32 bit or 64 bit and are you up to date with all Windows updates and I will ask in the beta forum.

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Thanks Shirley. I have Windows 10, 64 bit and yes I am up to date with Windows updates. My p.c. is set for automatic updates.

As soon as I click 'ok' on the Runtime box it carries on installing.

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Originally Posted by Neries

Thanks Shirley. I have Windows 10, 64 bit and yes I am up to date with Windows updates. My p.c. is set for automatic updates.

As soon as I click 'ok' on the Runtime box it carries on installing.

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Will let you know if and when I get a response Neries

Shirley thank you :thanks:

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Originally Posted by Neries

Shirley thank you :thanks:

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No definitive answer Neries but the opinion seems to be that it could be caused by something missing during the installation i.e the software is looking for a file within the computer that it can’t connect to so you could try uninstalling and then reinstalling Studio or, you may have a corrupted or missing Windows file. First of all check for Windows Updates again. If all is up to date you could try opening Apps & Features and see if you can see Microsoft Visual C++ 2015-19 Redistributable (x64). If it is there you could try a repair. Click on the file choose Modify and then Repair. Personally I don't like messing with things so if you want to risk it I would certainly create a system restore point first an of course this may not be the answer. Have you tried raising a support ticket with Silhoutte America to see what they say ?

Thanks Shirley.

I opened Apps & Features found 15 files of Microsoft Visual C++. The last two in the list being Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212.0 dated 12/8/2020, also Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212.0 dated 12/8/2020.

I am not brave enough to try modify & repair as there are so many of them, so will open a support ticket with Silhouette America. Once I click on ok with the runtime it does carry on installing, but is a bit of a nuisance because unless I am watching the screen closely I don't always see the runtime box when it appears in the task bar. I only notice when the installation stalls.

I think that’s the best thing to do Neries