Upgrading to Design Studio

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09-05-2017, 10:48 AM
daisychain888

Upgrading to Design Studio

Okay, so I have my new Cameo 3 and, being the impatient kinda gal that I am, I purchased a code to upgrade to Design Studio via Etsy so that I can buy SVGs etc and get instant results while I'm getting to grips with the software.

So, when I imput the code I'm getting the message 'licence code is not valid' :( The seller is one my friends have used without issue and I have emailed to get further advise but due to the time differences the response won't be for a while.

My question is, as I am aware that others have purchased this without issue, am I possibly doing something wrong?! The directions to upgrade were:

1. Download and install the most recent version of Silhouette Studio from silhouetteamerica.com/software - check
2. Open Silhouette Studio on your computer. - check
3. Click the "Upgrade to Designer Edition" option under the HELP menu - it only says 'renew/upgrade', no mention of Designer Edition :unsure:
4. Type your 16 digit license key code into the panel that appears!

Any suggestions welcome x
09-05-2017, 10:55 AM
DJG

Quote:

Originally Posted by daisychain888

Okay, so I have my new Cameo 3 and, being the impatient kinda gal that I am, I purchased a code to upgrade to Design Studio via Etsy so that I can buy SVGs etc and get instant results while I'm getting to grips with the software.

So, when I imput the code I'm getting the message 'licence code is not valid' :( The seller is one my friends have used without issue and I have emailed to get further advise but due to the time differences the response won't be for a while.

My question is, as I am aware that others have purchased this without issue, am I possibly doing something wrong?! The directions to upgrade were:

1. Download and install the most recent version of Silhouette Studio from silhouetteamerica.com/software - check
2. Open Silhouette Studio on your computer. - check
3. Click the "Upgrade to Designer Edition" option under the HELP menu - it only says 'renew/upgrade', no mention of Designer Edition :unsure:
4. Type your 16 digit license key code into the panel that appears!

Any suggestions welcome x

When you say the latest edition of Studio do you mean V3 because V4 is still being tested. If it's V3 you've done it right and yes it does just say upgrade and that's what the upgrade is apart from the business edition which is quite a lot dearer.
09-05-2017, 01:00 PM
daisychain888

Yes, I have definitely made sure I've downloaded V3 - thanks for answering so quickly Doreen.

At least I know I haven't done it wrong somehow, I only hope that the seller gets back to me now with a resolve to it....
09-05-2017, 01:03 PM
DJG

Quote:

Originally Posted by daisychain888

Yes, I have definitely made sure I've downloaded V3 - thanks for answering so quickly Doreen.

At least I know I haven't done it wrong somehow, I only hope that the seller gets back to me now with a resolve to it....

I'm sure they will it's just a pain having to wait
09-05-2017, 02:33 PM
Neries

Daisychain just a thought but did you copy the code in exactly and used capitals not lower case?
09-05-2017, 07:33 PM
daisychain888

Yes, I even copied and pasted straight across just in case I was doing something wrong.

The seller has just come back to me and apologised, it was a typo on her end, phew! Panic over and now fully upgraded :D :D :D
09-05-2017, 07:51 PM
DJG

Glad you've got it sorted
09-05-2017, 08:55 PM
ellygreen

Thank goodness for that. Now you can have double the fun. Enjoy :D
10-05-2017, 07:20 AM
Jampot

Glad you got it sorted, I think it is really worth the upgrade, you can do so much more with the designer edition.
10-05-2017, 11:03 AM
Neries

Daisychain so glad you are all sorted now. Some of the extras in DE you have to turn on in preference like the cross hairs.
10-05-2017, 12:40 PM
DJG

Something I never use is the crosshairs and I find the grid distracting when it's on
10-05-2017, 05:07 PM
Neries

Quote:

Originally Posted by DJG

Something I never use is the crosshairs and I find the grid distracting when it's on

I turn the cross hairs on when I need them to line up images accurately.
10-05-2017, 07:45 PM
DJG

Quote:

Originally Posted by Neries

I turn the cross hairs on when I need them to line up images accurately.

I use the transform tab to line things up
10-05-2017, 07:47 PM
Neries

Quote:

Originally Posted by DJG

I use the transform tab to line things up

Where do I find that Doreen?
10-05-2017, 08:15 PM
DJG

1 Attachment(s)

Quote:

Originally Posted by Neries

Where do I find that Doreen?

I'm using V4 Margaret and the icons are down the side of the page..... as you know they're along the top in version 3 but they look the same.....the red box is around the transform option
Attachment 194268
10-05-2017, 09:41 PM
Neries

Quote:

Originally Posted by DJG

I'm using V4 Margaret and the icons are down the side of the page..... as you know they're along the top in version 3 but they look the same.....the red box is around the transform option
Attachment 194268

Doreen is that the alignment icon in V. 3?
11-05-2017, 08:17 AM
DJG

Yes it would be Margaret
11-05-2017, 08:46 AM
daisychain888

Jayne makes a note to find out more about 'crosshairs' and 'transforming' :wacko: ;) ^_^
11-05-2017, 11:53 AM
Neries

Quote:

Originally Posted by daisychain888

Jayne makes a note to find out more about 'crosshairs' and 'transforming' :wacko: ;) ^_^

Jayne a lot to learn and take in. Brian has a video on YouTube for the 'nesting' icon/feature in the Designer Edition.
11-05-2017, 12:01 PM
daisychain888

Ooh okay ta, I'll look for it now ;)
12-05-2017, 08:13 AM
PRINCESSRUTH2

Hello, Doreen what is V4 please?
12-05-2017, 08:33 AM
DJG

Quote:

Originally Posted by PRINCESSRUTH2

Hello, Doreen what is V4 please?

It's the latest version of Studio and with a totally different layout Ruth..... it's here https://www.silhouetteamerica.com/software#update
12-05-2017, 08:59 AM
ellygreen

Are you allowed to put a link coz i never did understand the nesting thing?

Quote:

Originally Posted by Neries

Jayne a lot to learn and take in. Brian has a video on YouTube for the 'nesting' icon/feature in the Designer Edition.
12-05-2017, 09:19 AM
DJG

2 Attachment(s)

Quote:

Originally Posted by ellygreen

Are you allowed to put a link coz i never did understand the nesting thing?

Helen just put all the shapes you want to use on the mat open the nest panel (V4) select all the shapes and click nest...... they don't all have to be the same shape like in the screenshot I just did that for quickness. The first image is how I put them on the page the second is after nesting it's to make the best use of your paper, card etc

Attachment 194280
Attachment 194281
12-05-2017, 09:24 AM
ellygreen

:thanks: Doreen i will give it a try later, just trying to work out how you set up the bluetooth with this new V4 at the moment lol. :wacko:

Quote:

Originally Posted by DJG

Helen just put all the shapes you want to use on the mat open the nest panel (V4) select all the shapes and click nest...... they don't all have to be the same shape like in the screenshot I just did that for quickness. The first image is how I put them on the page the second is after nesting it's to make the best use of your paper, card etc

Attachment 194280
Attachment 194281
12-05-2017, 09:28 AM
Shirley Anne

Helen its after you have set your materials and actions, when you press send it will ask you to connect your Cameo and will search for BT as before
12-05-2017, 09:29 AM
DJG

This might help you Helen https://www.silhouetteamerica.com/fa...th-for-cameo-3 oops just seen Shirley has replied but I'll leave the link in case anyone needs it
12-05-2017, 09:30 AM
ellygreen

Ah ok thanks Shirley i will give it a shot with the pixscan mat now ;)

Quote:

Originally Posted by Shirley Anne

Helen its after you have set your materials and actions, when you press send it will ask you to connect your Cameo and will search for BT as before
12-05-2017, 09:30 AM
ellygreen

Thanks Doreen

Quote:

Originally Posted by DJG

This might help you Helen https://www.silhouetteamerica.com/fa...th-for-cameo-3 oops just seen Shirley has replied but I'll leave the link in case anyone needs it
12-05-2017, 09:39 AM
Shirley Anne

Have now replied on your other post Helen with a bit more detail and it works with my Pixscan !!
15-05-2017, 08:34 AM
daisychain888

Possible daft question alert

Do I still need to upgrade to v4 if I've bought Design Studio?:unsure:
15-05-2017, 09:13 AM
DJG

Quote:

Originally Posted by daisychain888

Possible daft question alert

Do I still need to upgrade to v4 if I've bought Design Studio?:unsure:

You don't have to Jayne but it's the latest version of Studio
15-05-2017, 11:22 AM
daisychain888

Thanks Doreen ^_^
17-05-2017, 08:15 AM
ellygreen

1 Attachment(s)

I have not been able to get on to ukscrappers for days. No idea why I ended up doing a new search for it and doing it that way. Is anyone having problems with the new V4, I have not had much time to play with it yet apart from knowing about my Bluetooth issues which I had before anyway, some people on Facebook seem to be having cutting issues, last time I was in studio I was having this issue, this exclamation mark on my cloud account? It won't sync. I have tried logging in, logging out, removing account, deactivating account, restarting computer but noting is getting rid of it lol. When i put my cruzor to it, it tells me I have reached my maximum usage of devises but when i look i only have one active?

Attachment 194343
17-05-2017, 09:28 AM
DJG

Quote:

Originally Posted by ellygreen

I have not been able to get on to ukscrappers for days. No idea why I ended up doing a new search for it and doing it that way. Is anyone having problems with the new V4, I have not had much time to play with it yet apart from knowing about my Bluetooth issues which I had before anyway, some people on Facebook seem to be having cutting issues, last time I was in studio I was having this issue, this exclamation mark on my cloud account? It won't sync. I have tried logging in, logging out, removing account, deactivating account, restarting computer but noting is getting rid of it lol. When i put my cruzor to it, it tells me I have reached my maximum usage of devises but when i look i only have one active?

Attachment 194343

UKS was off line for a time from Monday afternoon/evening not sure when it actually came back but I was able to get on yesterday morning around 9 ish it it wasn't down for days. I've not come across the exclamation mark before although I know lots of people had problems with it not syncing when it was first released but there was a firmware update to the machine and it was supposed to have sorted it, did you do the update
17-05-2017, 09:50 AM
ellygreen

Yes i did do the firmware update when i got the machine. I will have a look around later to see if it is still an issue. I must clear my cookies maybe i have bad ones lol

Quote:

Originally Posted by DJG

UKS was off line for a time from Monday afternoon/evening not sure when it actually came back but I was able to get on yesterday morning around 9 ish it it wasn't down for days. I've not come across the exclamation mark before although I know lots of people had problems with it not syncing when it was first released but there was a firmware update to the machine and it was supposed to have sorted it, did you do the update