Your UKScrappers, Right Away.
 
 
 


Faster Mummy

by CelestialWillow

Butterflies in the Glasshouse

by Suky

The Treehouse at Alnwick

by Beanpie11

321 Lift Off

by Mary Buttons

paris

by LynnGrieveson


Go Back   UKScrappers > Special Forums > CraftROBO Silhouette and Cameo > Craft Robo Chat

Notices

Craft Robo Chat DO NOT post templates for download in this section. DO NOT post any template, here or in the templates forum, that you did not create yourself.

Kalulu

Reply Reply
 
Thread Tools Display Modes
Old 12-09-2011, 11:38 PM   #1
BathBelle
Loves playing with Studio
 
BathBelle's Avatar
 
Join Date: May 2009
Location: Bath
Posts: 2,553
Trader Rating: (0)
Studio 1.9.2

Following my difficulties of not being able to print with 1.9.1, I have just received the following from Silhouette

"Thank you for your continued patience. We have now created a new update to address the concern encountered with printing in V1.9.1 that was relayed. At your convenience, please update to the following version:



PC - http://www.silhouetteamerica.com/sup...dio_V1.9.2.exe
Mac - http://www.silhouetteamerica.com/sup...dio_V1.9.2.dmg

Please report back after doing so if you continue to encounter any further concerns with either print and cut alignment or printing errors."


I have downloaded the pc version and it prints, haven't tried print and cut yet.

I assume anyone else can also download this version if they want to though I thinkI would proceed with caution. If you can't print with 1.9.1 try it but if you don't have any issues with 1.9.1 I would sit tight till you see if there any other problems with 1.9.2

Ruth

Last edited by BathBelle; 13-09-2011 at 08:03 AM.
BathBelle is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 05:36 AM   #2
Angel13
Card Maker
 
Angel13's Avatar
 
Join Date: Oct 2007
Location: South East London.
Posts: 1,395
Trader Rating: (0)
Quote:
Originally Posted by BathBelle View Post
Following my difficulties of not being able to print with 1.9.1, I have just received the following from Silhouette

"Thank you for your continued patience. We have now created a new update to address the concern encountered with printing in V1.9.1 that was relayed. At your convenience, please update to the following version:



PC - http://www.silhouetteamerica.com/sup...dio_V1.9.2.exe
Mac - http://www.silhouetteamerica.com/sup...dio_V1.9.2.dmg


Please report back after doing so if you continue to encounter any further concerns with either print and cut alignment or printing errors."


I have downloaded the pc version and it prints, haven't tried print and cut yet.

I assume anyone else can also download this version if they want to, don't know what other differences, if any, there are.

Ruth




Hi Ruth

Always a person to rise to a challenge, I tried out the New version above; I have the 1st generation Silhouette which is the second generation Craft Robo and this was the result.......Do I need to completely Uninstall all previous Studio software version off my PC for this version to work???

I have forward these results with the results of 1.5.0, 1.9.0 & 1.9.1 as well...Will post reply from the software team.
Attached Images
File Type: jpg imgs457.jpg (44.9 KB, 78 views)
File Type: jpg imgs458.jpg (34.6 KB, 82 views)
File Type: jpg imgs459.jpg (94.2 KB, 88 views)

Last edited by Angel13; 13-09-2011 at 05:56 AM.
Angel13 is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 10:49 AM   #3
mininova
Dedicated Scrapper
 
mininova's Avatar
 
Join Date: Oct 2009
Location: kent
Posts: 265
Trader Rating: (2)
well,i downloaded that version.it printed ok,but the cut was way off. i have put it on black so you can see the white bits that were cut.
Attached Images
File Type: jpg lizzy doll.jpg (26.1 KB, 94 views)
__________________
ellen
mininova is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 11:15 AM   #4
Lucille
Dedicated Scrapper
 
Lucille's Avatar
 
Join Date: Mar 2004
Location: Here and there
Posts: 12,454
Trader Rating: (0)
Quote:
Originally Posted by mininova View Post
well,i downloaded that version.it printed ok,but the cut was way off. i have put it on black so you can see the white bits that were cut.
Ellen, to cover all angles did you place the original design on a black background to check that it doesn't have a white where it's shown in your screen shot?
__________________


Newbie Starter pack and cheat sheets here

Repeat after me "Google Is My Friend"
Lucille is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 11:16 AM   #5
mininova
Dedicated Scrapper
 
mininova's Avatar
 
Join Date: Oct 2009
Location: kent
Posts: 265
Trader Rating: (2)
Quote:
Originally Posted by BathBelle View Post
Following my difficulties of not being able to print with 1.9.1, I have just received the following from Silhouette

"Thank you for your continued patience. We have now created a new update to address the concern encountered with printing in V1.9.1 that was relayed. At your convenience, please update to the following version:



PC - http://www.silhouetteamerica.com/sup...dio_V1.9.2.exe
Mac - http://www.silhouetteamerica.com/sup...dio_V1.9.2.dmg

Please report back after doing so if you continue to encounter any further concerns with either print and cut alignment or printing errors."


I have downloaded the pc version and it prints, haven't tried print and cut yet.

I assume anyone else can also download this version if they want to though I thinkI would proceed with caution. If you can't print with 1.9.1 try it but if you don't have any issues with 1.9.1 I would sit tight till you see if there any other problems with 1.9.2

Ruth
can you please tell me who i have to forward my print and cut to?
__________________
ellen
mininova is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 11:28 AM   #6
Lucille
Dedicated Scrapper
 
Lucille's Avatar
 
Join Date: Mar 2004
Location: Here and there
Posts: 12,454
Trader Rating: (0)
You can send a copy of the file to this address support@silhouetteamerica.com;
__________________


Newbie Starter pack and cheat sheets here

Repeat after me "Google Is My Friend"
Lucille is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 11:44 AM   #7
mininova
Dedicated Scrapper
 
mininova's Avatar
 
Join Date: Oct 2009
Location: kent
Posts: 265
Trader Rating: (2)
Quote:
Originally Posted by Lucille View Post
Ellen, to cover all angles did you place the original design on a black background to check that it doesn't have a white where it's shown in your screen shot?
i put it on the black card so that you could the white bits that were left behind when i cut the image out,they shouldnt be there.
__________________
ellen
mininova is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 12:02 PM   #8
Lucille
Dedicated Scrapper
 
Lucille's Avatar
 
Join Date: Mar 2004
Location: Here and there
Posts: 12,454
Trader Rating: (0)
Quote:
Originally Posted by mininova View Post
i put it on the black card so that you could the white bits that were left behind when i cut the image out,they shouldnt be there.
What I meant was, if you draw a square and fill it with black, then drag the image on to it in Studio does it have those white bits around it then?

Does this screen shot help explain what I mean, as you can see no white bits left around the image
Attached Images
File Type: jpg Capture.jpg (30.5 KB, 90 views)
__________________


Newbie Starter pack and cheat sheets here

Repeat after me "Google Is My Friend"
Lucille is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 12:31 PM   #9
mininova
Dedicated Scrapper
 
mininova's Avatar
 
Join Date: Oct 2009
Location: kent
Posts: 265
Trader Rating: (2)
Quote:
Originally Posted by Lucille View Post
What I meant was, if you draw a square and fill it with black, then drag the image on to it in Studio does it have those white bits around it then?

Does this screen shot help explain what I mean, as you can see no white bits left around the image
this is what i have.i didnt save the other file,so i did this one.and ,yes ,it does have the white bits around it
Attached Images
File Type: jpg Clipboard01.jpg (51.8 KB, 85 views)
__________________
ellen

Last edited by mininova; 13-09-2011 at 12:44 PM.
mininova is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 12:42 PM   #10
Lucille
Dedicated Scrapper
 
Lucille's Avatar
 
Join Date: Mar 2004
Location: Here and there
Posts: 12,454
Trader Rating: (0)
Quote:
Originally Posted by mininova View Post
this is what i have.i didnt save the other file,so i did this one.
So you weren't 100% sure the other file didn't have the white bit before you cut? This new file looks OK to me, definitely no white bits.
__________________


Newbie Starter pack and cheat sheets here

Repeat after me "Google Is My Friend"
Lucille is offline Click for members Gallery   Reply With Quote
Old 13-09-2011, 06:28 PM   #11
Angel13
Card Maker
 
Angel13's Avatar
 
Join Date: Oct 2007
Location: South East London.
Posts: 1,395
Trader Rating: (0)
Quote:
Originally Posted by Angel13 View Post
Hi Ruth

Always a person to rise to a challenge, I tried out the New version above; I have the 1st generation Silhouette which is the second generation Craft Robo and this was the result.......Do I need to completely Uninstall all previous Studio software version off my PC for this version to work???

I have forward these results with the results of 1.5.0, 1.9.0 & 1.9.1 as well...Will post reply from the software team.
Hi All

Here is the reply that I received from the Silhouette Support Team:



Thank you for your alerted concern. The recent alignment issue when using the older Silhouette model was specific to V1.9.0. As we see from your images that V1.5.0 was also experiencing issues, this would indicate that there is actually a calibration issue with your Silhouette rather than a program concern.

Please first update to V1.9.2 as found at http://www.silhouetteamerica.com/sup...dio_V1.9.2.exe. After doing so, if during a Print and Cut job the cut lines appear to be correct on the screen aligned with your printed information but the actual cuts performed are off (even as you have the Registration Marks enabled and the Silhouette has read the marks successfully, you may seek to calibrate the Silhouette. Please open the Silhouette Studio program and go to the “Help” menu to open the User’s Manual. Instructions to calibrate the Silhouette are listed on page 51.

Please let us know if further assistance is required after calibration.
Thanks,

The Silhouette Support Team

www.silhouetteamerica.com

The 1 thing I didn't want to try was the CALIBRATION...but if it helps the 1st gen silhouetters and 2nd gen Craft Roboers; then into the calibration mine field I will go......Wish me Luck......Will let you all know......
Angel13 is offline Click for members Gallery   Reply With Quote
Old 15-09-2011, 02:50 AM   #12
Angel13
Card Maker
 
Angel13's Avatar
 
Join Date: Oct 2007
Location: South East London.
Posts: 1,395
Trader Rating: (0)
Oh well I did try to understand the instructions for calibrating my silhouette on page 51 of the manual, and if there is anyone that can do a LAYMAN's version of the instructions; then I would be glad to try again......
The only way I will be able to get a perfect P&C on my old 1st gen Silhouette is to move the manual feed knob a few millimetres towards myself after the detection process has completed, as shown in picture number 4....
Attached Images
File Type: jpg Calibrate Test Page.jpg (37.3 KB, 27 views)
File Type: jpg imgs462.jpg (38.2 KB, 26 views)
File Type: jpg imgs460.jpg (114.5 KB, 29 views)
File Type: jpg imgs461.jpg (62.5 KB, 31 views)

Last edited by Angel13; 15-09-2011 at 03:06 AM.
Angel13 is offline Click for members Gallery   Reply With Quote
Old 15-09-2011, 08:44 AM   #13
BathBelle
Threadstarter
Loves playing with Studio
 
BathBelle's Avatar
 
Join Date: May 2009
Location: Bath
Posts: 2,553
Trader Rating: (0)
I agree, I have attempted re-calibration following their instructions, but I'm not sure I got which was up down or across. So I tried it thinking I could adjust again later, then at the end, over the page, it says you can never try this more than once! Why not say that at the beginning, then I would never have attempted it. I fear that now, even if they ever get round to producing a version that actually works mine wont because of a bodged re-calibration attempt.

Ruth
BathBelle is offline Click for members Gallery   Reply With Quote
Old 15-09-2011, 09:47 AM   #14
Lucille
Dedicated Scrapper
 
Lucille's Avatar
 
Join Date: Mar 2004
Location: Here and there
Posts: 12,454
Trader Rating: (0)
Quote:
Originally Posted by BathBelle View Post
I agree, I have attempted re-calibration following their instructions, but I'm not sure I got which was up down or across. So I tried it thinking I could adjust again later, then at the end, over the page, it says you can never try this more than once! Why not say that at the beginning, then I would never have attempted it. I fear that now, even if they ever get round to producing a version that actually works mine wont because of a bodged re-calibration attempt.

Ruth
Ruth if I was you I would phone Graphtec UK and speak to them about this, I'm sure something can be done. Perhaps Brian can take control of your PC and put it right.
__________________


Newbie Starter pack and cheat sheets here

Repeat after me "Google Is My Friend"
Lucille is offline Click for members Gallery   Reply With Quote
Old 15-09-2011, 04:45 PM   #15
suestan2
Dedicated Scrapper
 
suestan2's Avatar
 
Join Date: Jun 2008
Location: Telford UK
Posts: 119
Trader Rating: (0)
Quote:
Originally Posted by BathBelle View Post
I agree, I have attempted re-calibration following their instructions, but I'm not sure I got which was up down or across. So I tried it thinking I could adjust again later, then at the end, over the page, it says you can never try this more than once! Why not say that at the beginning, then I would never have attempted it. I fear that now, even if they ever get round to producing a version that actually works mine wont because of a bodged re-calibration attempt.

Ruth
Could you let me know what they say about it please just in case I botched mine too...thanks
__________________
Sue
suestan2 is offline Click for members Gallery   Reply With Quote
Reply Reply

Bookmarks

Shimelle.Com

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Crafts U Love Graphtec Country View Crafts The Artistic Stamper Forever Memories for You
Crafty Templates Cardmaking Paradise Craft Obsessions Cre8tive Online A Sprinkle of Imagination
Being Scrappy

Click HERE for additional Sponsors


All times are GMT +1. The time now is 03:08 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©2003 - 2012, UKScrappers Ltd.
Registered in England and Wales. Company No. 5230732
Designed, Hosted & Managed by x3 Internet Solutions LLP.

Top 50 Scrappers
Home Page
Forums
What is Scrapbooking?
Search
Scrap Musings
Scrapbooking News
The Library
Inspiration and Challenges
Digital Scrapbooking
Font of the Week
Contact Us

Charmed Cards and Crafts

Latest Group Posts
Golborne Scrappers
September Crop - Saturday 13th
by leanie
Today 12:49 AM Go to last post
Blue Brads May SG!!
Blue brads retreat - oct 2014
by Allyj50
Today 12:29 AM Go to last post
The Classy Crafters
Chat thread
by AliMad
Yesterday 10:06 PM Go to last post
The ALLSORTS !
Allsorts chat - !
by darm
Yesterday 09:43 PM Go to last post
The Green Buttons' House
GB Retreat 2014
by niknakscat
Yesterday 06:56 PM Go to last post
The Chatty Scrappers
September 2014 points
by furrypig
Yesterday 06:13 PM Go to last post
View All Groups