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  1. #16
    Dedicated Scrapper tricia10's Avatar
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    I am just trying to install V4.0.623, but I aborted because I had a message saying it needed Bonjour, I had closed that window earlier as I thought it was something to do with ITunes. Please can you tell me if I need to let the Bonjour file install. Thank you. pat

  2. #17
    Dedicated Scrapper DJG's Avatar
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    I didn't have that message but Bonjour is already on my pc. This is what Google says Bonjour Service provides a general method to discover services on a local area network. The software is widely used throughout Mac OS and Windows for iOS devices, and allows users to set up a network without any configuration. It is used to find printers and file-sharing servers. so it shouldn't be any problem

  3. #18
    Dedicated Scrapper tricia10's Avatar
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    I've just started the install of V4 again, but it says it needs to install the Bonjour Installer. The next page is the licence agreement which reads all about Apple Inc . I haven't gone any further at the moment. Thank you again. Pat. X

  4. #19
    Dedicated Scrapper tricia10's Avatar
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    Thank you Doreen, I had typed the last message before seeing your reply. So hopefully it will be ok to go ahead with the install. Xx Pat

  5. #20
    Graphtec GB BrianP's Avatar
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    Bonjour is safe to install. Studio uses it for Silhouette Link I believe, so it is nothing to worry about.
    Technical Support
    Graphtec GB
    www.graphtecgb.co.uk

  6. #21
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    I've just downloaded Studio 4 and can't get it installed. When the download file unzips I don't see an .exe file or an application file to initiate install. Can anyone point out what I am doing wrong .

  7. #22
    Dedicated Scrapper DJG's Avatar
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    Quote Originally Posted by ed dawson View Post
    I've just downloaded Studio 4 and can't get it installed. When the download file unzips I don't see an .exe file or an application file to initiate install. Can anyone point out what I am doing wrong .
    Below is what my download looked like I just double clicked the icon and installed it

    Screenshot_1.png

  8. #23
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    The Divot (that's me again) had only downloaded the Mac version to my Windows PC - DOH

  9. #24
    Dedicated Scrapper DJG's Avatar
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    Quote Originally Posted by ed dawson View Post
    The Divot (that's me again) had only downloaded the Mac version to my Windows PC - DOH
    Never mind at least you know what has happened

  10. #25
    Dedicated Scrapper Neries's Avatar
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    I am trying to download Studio 4 to my laptop to try it out before putting on my p.c. but it does not want to know. My laptop is oldish so is this the reason I having problems? It has a Pentium 1.73 GHz dual core processer with 2 GB memory.

    The Studio file is a DMG so I downloaded 7-Zip software to open it, but when I did try to open it there is no autorun to run it.

  11. #26
    Dedicated Card Maker - Limited Sponsor - Shirley Anne's Avatar
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    Think dmg may be the MAC version

  12. #27
    Dedicated Scrapper Neries's Avatar
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    Quote Originally Posted by Shirley Anne View Post
    Think dmg may be the MAC version
    Shirley I thought I did click on the windows version. I ended up using Google Chrome as I.E. would not download it at all and Silhouette Store told me on every screen that my web browser was out of date.

    I am thinking of getting Windows 7 from the bay to update from Vista. Used the Microsoft checker and it says my laptop will run it but the H.P. drivers may need updating. Why is it software and hardware become outdated so quickly?
    Last edited by Neries; 17-05-2017 at 11:05 PM.

  13. #28
    Dedicated Scrapper Neries's Avatar
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    Duh!!! I forgot to click on the arrow to show Windows. I did go to the list further down the page and clicked on the Windows one which is a smaller size and it's the right one.

  14. #29
    Dedicated Scrapper tricia10's Avatar
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    Thank you Brian, I have now installed it onto my laptop, still have to use it with Cameo 3 though. X

  15. #30
    Dedicated Scrapper DJG's Avatar
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    Quote Originally Posted by ellygreen View Post
    lol I just put the Beta one on last night does that mean I will have to go download it again today?
    Version 4.0.811 is the beta version (according to SA website) so if you hae that version you wont need to download it again Helen

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