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Thread: Won't open

  1. #1
    Dedicated Scrapper
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    Won't open

    Yesterday i was wanting to use a heart from my cloud account but it would not open. I tried everything but it still won't open. I am not sure if it's the only one that won't open or if there are more like it as i don't have time to go through them all. I never had that problem before.

    This is all i kept getting and i had to keep closing the programme.
    Capture.PNG

  2. #2
    Dedicated Scrapper DJG's Avatar
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    How strange Helen, I've not come across this myself did you try restarting Studio to see if that Helped? I wonder if anyone else has had the same problem and resolved it

  3. #3
    Dedicated Scrapper
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    Yes I tried all the usual tricks Doreen. I even deleted it and re downloaded it. It doesn’t want to know lol

  4. #4
    Dedicated Scrapper DJG's Avatar
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    Maybe it's the file that has the problem or have you tried others and had the same problem

  5. #5
    Dedicated Scrapper
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    So far most of the others have opened. There are quite a few including this one that does not state “open file” when you right click it it just has the “merge” message so I normally have to double click those to open them but this one don’t want to open lol. I mean there could be more that I don’t know about.

  6. #6
    Dedicated Scrapper DJG's Avatar
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    The only merge option I've seen is under the file tab but that is used when you have a file open and you want another one open on the same page instead of opening another page

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