Quote Originally Posted by Mammy Hen View Post
Sorry Neries I replied to you earlier but my post has disappeared.
Yes the blade is firmly in place and I can see the green dot. When the machine starts the cutting process it makes a loud clack clack noise then the carriage moves from side to side by doesn’t cut.
Any advice will be gratefully received.
Mary have you taken the blade out when it has finished trying to cut and check if the red line has moved at all from the rest position so the blade is showing?

Mine does make noises when it starts but it is the same one as when the cutting mat is loaded. If you think the carriage is making noises it should not you really need to do as Doreen suggests and contact Graphtec GB. They are really helpful, especially Brian. If you can't phone them email them. sales@graphtecgb.com