Thankyou for your concern I to thought you would not have to buy anything else and did hope (I`m a silly fool ) that because of all the problems they would have issued the metal plate for free but no and to add insult to injury it has not helped one bit I think I am on a looser with this guy all he will offer in the way of help is to send the machine back for testing its going back alright but not for testing regards pippa