I can second the Sizzix customer service. Recent experience is that they really stand behind their products with a quick, friendly and more than fair service.
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I can second the Sizzix customer service. Recent experience is that they really stand behind their products with a quick, friendly and more than fair service.
I see there is a machine on ebay now !! Says a lot that someone wanting to off-load one so soon.........
http://cgi.ebay.co.uk/ws/eBayISAPI.d...m=281159539719
Hi, I see no-one has commented on the Jus-Cutz since 2011. I've watched the videos on YouTube and was very impressed with what this machine is said to be able to do.
Unfortunately I can't work due to bad health, and right now I only have a second-hand Spellbinders Wizard die-cutter and would really like an A4 machine that can do almost everything (according to the vids). As I will have to try and save up to buy a new machine, I'm wondering if anyone has a more positive review regarding the Just-Cutz as I don't want to spend a lot of money on a machine I may regret buying.
Bejay
Have you read the thread fully Bejay?
When they work folk are happy, if they dont work be prepared to battle to get a refund and maybe shell out more money to take it to court. If you cant afford to lose your cash I wouldnt touch this machine with a 100ft bargepole.
I ended up getting a Joy Trouvaille for £48 in their end of year 50% off everything sale. They charged under £4 delivery and it left their warehouse in Holland on the Monday morning to be delivered the following afternoon...meanwhile I'm STILL waiting for a reply to all my mails regarding the Juts-Cutz!!
I'm very happy with my Joy and the only dies I can't use are the thick Sizzix ones, which I'm not worried about as I don't have any :)
I was really saddened by the lack of communication from the company, they had always seemed to be customer orientated when they were on Create & Craft with their stamps.
My friend has been given one for Christmas so I'm keeping my fingers crossed that she doesn't have any problems with it.
Happy Crafting Christmas everyone.
Now apparently signed up with the machine on Bid TV.
I have a faulty one, but according to "mr once upon a stamp" it's the die not the machine. Strange when it's cuts in my my Grand Calibur. Sent it back twice so out of pocket. I wish I had read all these threads about not touching with a barge pole...
A nasty man who won't admit problems
Sorry to hear that AnneMarie, I'd suggest pm'ing Pippa in case she has the details of the Trading Standards officer she dealt with. Good luck.
Hi sorry you have another faulty machine I would advise you get in touch with your local Trading Standards and tell them that other people have used them concerning this company, then my next email would be to which ever TV channel has been daft enough to advocate selling this machine, hope they have a good returns policy because boy are they going to need it good luck and keep going until you get it sorted PippaX.
I have an E-bosser, it will cut thicker dies its just a matter of using the right plates!!
I have a large Bigshot Pro as well as a Bigshot,Cuttlebug the usual cutting machines,the Bigshot Pro cuts anything 12x12 downside with this machine its heavy ok if you aren't going to move it,my verdict brilliant.I also have Silhouette 2 cut anything on this I love it.On the Just Cutz not very good if you can't get in touch with the retailers.
nutty lady