Can someone please help I am trying to calibrate the print and cut feature and can't find out how to print this page
Thanks in advance
Barbara
Printable View
Can someone please help I am trying to calibrate the print and cut feature and can't find out how to print this page
Thanks in advance
Barbara
Not sure what you mean "calibrate the print and cut feature" can you explain a bit more Barbara or tell us what you are wanting to do
The latest version is 4.0.820 Barbara. Have you tried turning everything off unplugging everything and leaving it for a while including your pc then plugging it all back in and starting again to see if that works if it doesn't try another usb port.
If the problem continues please try going back to v3 to see if the machine connects again with that version. There is nothing in v4 that I'm aware of that would cause connection problems so it would be worth rolling back to v3 to confirm if this is specifically a v4 problem.
Thanks for the help. It now says 'Auto connection released' and when I go into settings, preferences is greyed out.
And sorry for being a pest but how do roll back to version 3
Barbara
Before going back to v3 try this. Open v4, go to Edit menu > Preferences > Advanced and click the 'Restore Factory Defaults...' button, then click OK. Then close the software down and restart it, then give it another try.
:thanks::thanks:
Thank-you thank-you Brian. That worked but I still can't print the calibration test sheet:(
Barbara
Barbara you have to uninstall V4 and install the last V3. It is on the Silhouette software page under legacy software.
I always download and 'save as' each version of Studio and put it in a folder in my documents named Silhouette Software. Then I double click to open it. Advantage is if I do an upgrade I have problems with I can always delete and go back to that folder and reinstall which ever version I want.
I always save a previous version that works ok just in case I need to revert but I don't save them all
Yes it is about 3-4mm out on the right
Barbara
Make sure your Silhouette is plugged in and switched on. Then in the new v4 software, select the SEND tab and then right-click on the image of the machine (I've marked it with a red 1.), then select Calibration (2.) and then click on the Print Test Page (3.).
You can also find tutorials on how to calibrate the machine by going to the Help menu > Tutorials and then viewing both the 'Calibration - Print & Cut' and the 'Calibration - Distance Adjustment' tutorials.
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