I saw some back copies in a shop at the weekend.....
I've still not had a letter or a refund:(
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I saw some back copies in a shop at the weekend.....
I've still not had a letter or a refund:(
Caz, you better off giving them a ring and chasing it. i waited for a letter too for what seemed likes ages. in the end i called them, and the guy on the phone said that i should've received a letter ages ago. i got my refund last week
OK, thanks for the tip mummygina
I posted my letter back on 13th Feb - no response, so I have emailed them today to chase.
I never received any contact from them at all so ended up calling them. The chap put it through over the phone and card now been credited.
I didn't receive a letter either:( ...but did receive new mag... not my cuppa char..so phoned and was told twice that the department I needed to speak to were busy... (both times at 3:30pm ish!)and to call back in about half an hour..both times I called back and lines were closed.. Gonna try calling in the morning tommorow!
I contacted them via email and my refund was dealt with sraightaway.